Emergencies are considered events that pose an immediate threat to persons or property and if not addressed immediately could lead to greater damage.  Some examples of emergencies to call Greater Boston Properties for  include:

Greater Boston Properties wants to hear from you if you have a maintenance issue.  And we want to make it easy to do.  You can either call our office at 617-536-4900 during regular business hours, leave a message in our general maintenance voice mailbox after hours at the same number or complete our on line Maintenance Request Form. 

 

Not notifying management of a maintenance item leads to frustration on your part as well as management and could lead to bigger problems if left unattended to.  Even what may seem as a small issue may be an indicator of a larger problem.  Don't assume that one of your roommates has already called because they might be thinking the same thing. 

 

Please note that non-emergency repairs will usually just be scheduled and you should expect one of our maintenance technicians over the next few days unless it is something that needs to be addressed sooner.  However, you will most likely receive a call or email form our Maintenance Coordinator who will inform you of when someone will be at your apartment. 

 

If you would rather speak to someone directly please call 617-536-4900 during regular business hours and ask to speak with our maintenance coordinator, Stephanie Machore, at extension 203.